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About the Hotel

Boulevard Kukulcan Km 21 Punta Nizuc, Cancun, Mexico, 77500

Nizuc Resort & Spa offers a unique blend of luxury with a focus on Mayan culture, situated within protected mangroves and lush foliage. This 5-star Cancun hotel features 274 suites and villas, multiple pools, and six dining options serving diverse gourmet cuisine.

Rooms & Facilities

Accommodations at Nizuc Resort & Spa include 274 luxurious suites and villas, many with private pools, spacious terraces, and direct beach access. The property provides complimentary golf cart transportation to enhance guest convenience.

Dining Options

Nizuc Resort & Spa is home to six world-class restaurants, offering authentic gourmet cuisines such as Mexican, Peruvian, and Asian. Guests can enjoy an exquisite a la carte breakfast at Café de la Playa or indulge in succulent seafood and grilled meats with panoramic ocean views.

Leisure & Activities

Guests can enjoy various leisure amenities including an ESPA-branded spa, multiple pools, and fitness programs. Activities such as guided tours to Chichén Itzá and Tulum are also available through the resort.

Events & Meetings

Nizuc Resort & Spa features a dedicated events center with a ballroom suitable for weddings and corporate meetings, accommodating various styles and needs. The facility offers stunning ocean views and high-quality catering services.

“Set far from the bustling Zona Hotelera, the hotel offers a tranquil escape with stunning ocean views and beautiful private beach access.”view full review

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“An exceptional resort with outstanding service and ambiance.” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs US$45 per person per day.

There are no cribs provided in a room.

Pets are allowed on request.

Number of floors:6

Number of rooms:274

Former name

Nizuc Resort and Spa

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe King Room

Max:

2 persons

810 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 9.4 mi

Airports

Cancun (CUN) 7.3 mi

Isla Mujeres (ISJ) 24.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Spa Experience

The hydrotherapy session at the amazing Spa was an invigorating experience that left me smiling for hours afterward. The staff guided us through a series of warm and cold water treatments that were truly revitalizing.

Gary77. USA, 2024-06-15Read full review on

Very nice Dining Options

Dining at the resort was nothing short of perfection! I particularly enjoyed the Trilogy Ceviche at La Punta, which was a highlight of the week. The food was expertly prepared, and every meal was a nice experience.

BettyM. Canada, 2024-04-23Read full review on

Stunning Room View

I stayed in Suite 202, and the view was absolutely amazing—definitely one of the best I've ever experienced. Having a butler like Miguel who attended to everything made our stay even more special.

LawrenceA. UK, 2024-08-10Read full review on

Fun Water Sports

The resort offered great activities like snorkeling at the reef just off the pier, where I saw vibrant coral formations and tons of fish. Kayaking and paddleboarding were also enjoyable and always available.

J.R.. Australia, 2024-10-05Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Golf course
Table tennis
Yoga class
Sports trainer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Spa & wellness center
Sauna
Turkish bath
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Boulevard Kukulcan Km 21 Punta Nizuc, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 21 Punta Nizuc, Cancun, Mexico, 77500

City landmarks

Amusement & Theme Parks

Ventura Park Cancun

1.8 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.9 mi

Beach

Playa Delfines

1.9 mi

Museums

Mayan Museum of Cancun

2.9 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

2.1 mi

Museums

Parque Maya Cancun

2.8 mi

Nearby

Spa Center

NIZUC Resort & Spa

1300 ft

Restaurants

Ramona

700 ft

Blvd Kukulcan Km 21 NIZUC Resort and Spa

La Punta Grill & Lounge

1100 ft

Nizuc Resort & Spa

Restaurant Rio Nizuc

4400 ft

Blvd. Kukulcan Km. 22

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

Spacious and clean rooms

Impressive spa facilities

Room view disappointment

High dining costs

8.2/10

Great

Rooms

8.0

Location

8.4

Service

7.6

Dining

8.0

Cameron

United Kingdom, January 2025

7.8/10

My stay at the hotel was truly a mix of outstanding experiences and a few letdowns. The rooms were exquisitely spacious and impeccably clean, and the dining was a delightful culinary journey, albeit a bit pricey. While I appreciated the beautiful location, the unexpected challenges with our room views were disappointing. Overall, it's a luxurious getaway, but be prepared for high costs.

Rooms

8.0

The rooms were incredibly spacious, beautifully decorated, and very clean. I had a Master Suite, which was absolutely luxurious, but there was a mix-up with the ocean view we booked.

Service

7.0

The service was accommodating and attentive, but there seemed to be a lack of cohesiveness among the staff, as some were undertrained for a five-star experience.

Location

8.0

Situated at a beautiful point where the ocean meets the lagoon, the location is serene and feels far removed from the hustle of Cancun. However, it's a bit isolated from local dining options.

Dining

7.0

Dining was a delightful experience with fresh pastries and a variety of options, though it felt a little overpriced considering breakfast was additional.

Facilities

9.0

The facilities were impressive, especially the spa, which certainly added to the luxurious vibe of the hotel.

Spacious and clean rooms

Room view disappointment

Samuel

United Kingdom, January 2025

6.6/10

My stay at the resort started off on a high note with great dining experiences and some wonderful facilities. However, the inconsistency in service and some disappointing food experiences left me wanting more. The views were breathtaking, but the inconveniences detracted from the overall luxury I expected from such a high-end establishment.

Rooms

6.0

The rooms are spacious and comfortable, offering a nice view of the lagoon. However, the claim of being suites is misleading, as they feel more like standard hotel rooms.

Service

5.0

Service was hit or miss; while some staff were attentive, there were many times I felt ignored, especially around the adult pool area.

Location

7.0

The location is quite lovely, surrounded by beautiful landscaping and beachfront. However, the distance between the rooms and amenities was inconvenient, and the noise from maintenance work can be disruptive.

Dining

7.0

Dining options had some high points, particularly the tuna ceviche, which was delicious. But some meals, like my tacos, lacked flavor and consistency.

Facilities

8.0

Facilities were nice, with relaxing pool areas and a great spa offering. I enjoyed my time there, but the pool service really needs improvement.

Scarlett

United Kingdom, December 2024

9.0/10

Our stay at Nizuc Resort was an absolute delight. The ambiance and modern amenities really made it a standout location, and the staff truly went above and beyond to ensure a memorable experience. While we thoroughly enjoyed the dining options, the beach wasn’t the best for swimming. Overall, it’s a luxurious resort that is perfect for a tranquil getaway.

Rooms

9.0

The rooms were spacious and modern with tall ceilings, making for a very comfortable stay. They were also clean and well-maintained.

Service

10.0

The service was outstanding; from cold towels on arrival to attentive butler service, the staff made us feel special throughout our stay.

Location

9.0

Nizuc Resort is located in a very private area away from the bustling party scene, making it an ideal spot for relaxation.

Dining

8.0

Dining at the resort was fantastic, especially the Peking Duck at Indochine and the offerings at Punta Grill. However, some menu items were a bit pricey.

Facilities

9.0

The facilities were great, with multiple pools and plenty of beach cabanas available for lounging. The amenities felt luxurious and well thought out.

Oscar

United Kingdom, December 2024

8.2/10

Nizuc is a unique resort with a modern design and gorgeous views of the beach, but my second visit was disappointing due to an awkward room placement and an unsatisfactory spa experience. The dining options are fantastic, but I ran into issues with guest services that left a less-than-ideal impression. Overall, the resort is beautiful, but it's important to choose your room wisely for the best experience.

Rooms

7.0

During my stay, I was placed in one of the larger buildings away from the ocean, which wasn't what I expected after my first visit. The room was spacious but the view lacked, as some rooms overlooked bushes instead of the beautiful landscape.

Service

6.0

While the staff was warm and welcoming, I faced some challenges with guest services that were frustrating. For example, I requested a map but was told they weren't available, which was contrary to what others had experienced. This lack of communication was disappointing.

Location

9.0

Nizuc is conveniently located just minutes from the airport and offers stunning views of the Mexican Caribbean, which is definitely a highlight of the stay.

Dining

10.0

The resort boasts four specialty restaurants that consistently provide excellent dining experiences. Every evening offered something new and exciting.

Facilities

9.0

The facilities are impressive, with spacious gardens and picturesque pools that enhance the overall experience at the resort.

Mason

United Kingdom, October 2024

9.4/10

My stay at Nizuc was absolutely incredible! The design of the hotel is stunning, and the hospitality from the staff was top-notch, making me feel right at home. The rooms are spacious and comfortable, perfect for relaxation, while the dining options were varied and delicious. However, I found that the wine list could use some variety, and my teenager had limited activities available. Overall, it was a fantastic experience.

Rooms

10.0

The rooms were spacious and beautifully designed, with a stunning view of the water. They were always spotless and very comfortable.

Service

10.0

The service was amazing, everyone went above and beyond to ensure we had everything we needed, which truly enhanced our experience.

Location

9.0

The location at Punta Nizuc is excellent, with various relaxing areas, but it might not be as vibrant as some of the other beaches in Cancun.

Dining

8.0

Dining at the on-site restaurants was an enjoyable experience with unique flavors, although I wish the wine selection had more variety.